Premier Bank Direct Sales Representative - Nairobi Jobs in Kenya


The Direct Sales Representatives will; contact potential customers and work to sell products and services offered by the Bank. They will also handle basic customer issues and escalate where necessary.

Key Responsibilities

  • Actively sell and cross‑sell the Bank’s products and services to new and existing customers.

  • Persuade clients to open accounts; follow up on dormant or unfunded accounts to encourage usage and retention.

  • Maintain and update customer sales databases; follow up on referrals to generate leads and convert them into clients.

  • Conduct market research during field assignments; report findings to sales managers/supervisors.

  • Participate in promotion of new products and services; support marketing activations and campaigns.

  • Prepare and submit daily, weekly and monthly sales reports; track prospective business pipelines.

  • Conduct presentations to potential customers to communicate benefits of opening accounts with PBK.

  • Undertake other duties assigned by management to support business objectives.

    Qualifications

  • Diploma in Sales & Marketing; Bachelor’s degree in Business Administration, Marketing or Public Relations preferred.

  • Professional sales qualifications/experience an added advantage.

  • Minimum 1 year relevant work experience with proven results.

  • Strong sales, business development and customer service orientation.

    Competencies & Attributes

  • Go‑getter,
    enthusiastic, results‑oriented with excellent communication and social skills.

  • Forward planner, mature, reliable, hardworking and able to work independently.

  • Sound knowledge of Bank products and CBK Prudential Guidelines (KYC/account opening).

  • Understanding of markets and customer needs/trends.

  • Professionalism, diplomacy and patience.

  • Passion for superior customer service.

  • Ability to network, build and maintain strong customer relationships.

  • Ability to convince and close deals.

  • Strong PR, interpersonal and reporting skills.

  • Problem analysis, time management and listening ability.

  • Computer proficiency (MS Word, Excel, Access, PowerPoint, Internet, Email).

  • Honest with high integrity.


    How to apply

    For more information and job application details, see; Premier Bank Direct Sales Representative - Nairobi Jobs in Kenya

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